Local people, driving local people, to the care they need.
Premiere Healthcare and Transportation Services is a Naples-based non-emergency medical transportation company. We have one job: making sure that getting there is never the reason someone misses their care.
We started because too many people were missing appointments they could not afford to miss.
In Southwest Florida, a great many people can manage everything about their own care except the twenty minutes in the car. A family member is at work. The bus does not go where the dialysis centre is. A taxi driver will not help with a wheelchair.
Premiere Healthcare and Transportation Services was founded to close that gap. We are a Naples-based, locally operated company providing non-emergency medical transportation to people who need more help than an ordinary ride can offer, and a good deal more reliability.
Today we serve individuals, families, assisted living communities, dialysis centres and discharge planners across Collier and Lee County, around the clock.
Five things we will not compromise on
These are not wall decorations. They are how we decide what to do when something goes wrong.
Reliability
If we say we will be there, we will be there. When something changes, you hear it from us first, not from an empty driveway.
Compassion
Our passengers are often having a hard day. We move at their pace, we speak kindly, and we never make anyone feel like a delivery.
Safety
Trained transfers, proper securement, inspected vehicles. The parts of the trip you should never have to think about.
Integrity
Clear pricing before the trip, no surprise charges after it, and an honest answer when we are not the right service for you.
Excellence
Clean vehicles, drivers who look the part, and a phone that gets answered. The small things add up to trust.
The person who picks you up is the whole company, as far as you are concerned.
That is why we are careful about who drives for us. Every driver is background checked and trained in passenger assistance, safe transfers and wheelchair securement before they carry a single passenger.
Trained in assistance and transfers
Helping someone out of a chair safely is a skill. Our drivers are taught it properly.
Background checked and insured
Every driver is screened before hire, and every trip is covered.
Patient by temperament
We hire for kindness as much as for a clean driving record. It cannot be trained in.
One number, one invoice, and rides that actually show up.
We work with assisted living communities, skilled nursing facilities, adult day programs, dialysis centres and hospital discharge planners across Southwest Florida.
Standing schedules, multi-passenger runs and short-notice discharge pickups are routine for us. You get a single point of contact who knows your residents by name.
Let us take the drive off your list.
Book a single trip or set up a standing weekly schedule. We answer the phone 24 hours a day.